Payment

Both the online credit card payment method and Paypal method are available for your convenience. 

Paying online via credit card: online payments are done via Shopify Payments; It is safe and fast. Your card information will be processed securely and confidentially. An email will be dispatched upon processing your order by our customer care team.  

Insterest-free installment payments are also available with Klarna and SplitIt. 

Delivery and Shipping

Our Shipping Method

Lalingi.com delivers your items in partnership with "DHL" express shipping company, to ensure the delivery of your orders as quickly as possible at competitive charges. We ship to all destinations covered by DHL shipping services. 

Before we ship your order, we must receive a credit card confirmation / approval from your bank. Our Customer Service department may contact you for additional information only when necessary. You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.

For your security, high value orders may require a signature upon delivery. If you can't be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. In the event that your order can't be shipped, we'll contact you within 2 business days to let you know why your shipment has been held up.  

Charges

Charges vary depending on destination. Additional charges will apply as per each destination country’s customs tax regulations. 

Tracking your Order

Order shipments may be tracked on www.dhl.co.uk through a specific tracking number assigned to each parcel and emailed directly to the client upon dispatch.

Returns and Exchanges 

We work to keep our clients satisfied, which means that you may exchange or return items if you are not satisfied with the purchase. We are able to issue an exchange or refund up to 14 days after the date of receipt. We kindly ask that you communicate directly with our client services department (contact@lalingi.com) to facilitate the refund or exchange with another product.